Homepage News Newsletter No. 20/2007

Newsletter No. 20/2007

18.9.2007

Dear customers, In connection to recent situation in German ports we would like to send you following information first of all on import.

As every year, in these days as well there begins strong autumn increase in volumes of container shipments first of all in import direction, what our company has been getting prepared for in cooperation with CZ /Hafenbahn/ and particular port terminals. There was reached success in getting additional slots for METRANS and we then gained for our trains all capacities that only remained at particular terminals. You all sure know that our company notably increased number of import connections first of all between Hamburg and the Czech Republic. Our total of 36 Hamburg and 7 Bremerhaven regular import trains represents in this time maximum what the particular terminals within the slot system can on capacity grounds offer and provide. Respectively, the new slot system, fully used time capacities of port terminals and critical lack of railcars of free circulation in both ports basically don't allow planning and realisation of any exceptional additional trains. There proves that even a 35-per cent increase of number of our departures can't match a jump increase of total import volumes together with accumulation of arrivals of big vessels to Hamburg. Then this way there happens at some terminals a shift in departures of container from port, not caused by us; the most complicated situation recently is at CTT and EUROGATE where the nearest dates of taking a container to train by today's ordering is September 27, resp. 26. It's then again essential to keep our well-proven operational reservation system you already know from the last year where container shipments are booked to be loaded to particular train in connection to sequence of receiving transport orders and to our capacity possibilities in particular days. We would like to point your attention again to the fact that the reservation system concerns also empty containers on roundtrip and therefore we recommend you to place your transport orders for bringing empty containers from port depots as soon as possible, and if it's possible to make reserves by regular running businesses in advance.
Import system then works as follows:
= each customer receives within 48 hours after placing his order a confirmation on its acceptation. We ask you kindly to keep an eye on these confirmations as you can prove this way whether the transport order was received and registered to our computer system properly.
= our computer system then assigns the containers to particular trains on departure from particular terminals where the decisive information is ETA of given vessel + 5 days. These 5 days are needed in consequence of frequently delayed arrivals of vessels to terminals and constantly extending unloading time of vessels, caused among others by enormous number of containers on single vessel.
With respect to frequent changes in dates of vessel arrivals to port we can send you a notice about planned loading of container to particular train earliest 5 days before real and by us in port system verified ETA.
= after departure of container from port the customers receive a notice on its planned arrival to final container terminal and potential delivery time to unloading.
 
Dear customers, even though we made all efforts for your capacity needs, meaning not unimportant influence to our costs, there regretfully still has to be awaited also to our service direct impact of pre-Christmas import boom what will cause complications in ports, on railways as well as in connected road transports. But, we again have to point your attention to the fact that METRANS is not responsible any way for occurring of potential extra costs as storing costs in port, demurrage, detention etc., and we cannot then be concerned in their covering.
We would like to thank you for your kind understanding and pleasant cooperation and we wish you strong nerves, patience and a lot of success in these last, challenging and demanding months of this year.
 
METRANS Praha a.s.
The Board of Directors




HHLA Group Member
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